Refund & Return Policy
Last updated: July 9, 2025
Thank you for choosing MF Hobby. We want you to be fully satisfied with your purchase. This Refund & Return Policy explains your rights and our responsibilities regarding returns, cancellations, and refunds when shopping at mfhobby.com (the “Site”).
By placing an order on the Site, you agree to this policy.
1. Return Eligibility
You may request a return within 7 calendar days from the date of receiving your item.
To qualify for a return:
The item must be unused and in the same condition as when received
It must be in its original packaging
A valid receipt or proof of purchase must be provided
You must contact us before sending any items back
We reserve the right to refuse returns that do not meet these conditions.
2. Refunds
Once we receive and inspect your returned item, we will notify you regarding the status of your refund.
If your return is approved:
A refund will be issued in the form of store credit only
Shipping costs and payment service provider fees are non-refundable
Refunds are typically processed within a few working days after approval.
3. Cancellations Before Shipping
If you request a refund before your order is shipped, we will issue a refund minus the payment service provider’s transaction fee.
Refunds in this case will be credited to your customer account within 7 working days.
4. Return Shipping
You are responsible for covering the shipping cost when returning items to us.
Please note that:
Shipping charges are non-refundable
We are not responsible for lost or damaged returns in transit
5. Contact Us
If you have any questions about returns, cancellations, or refunds, please contact us:
📧 Email: mfhobbytrading@gmail.com
📞 Phone: +6019 - 353 2547
🌐 Website: www.mfhobby.com