Refund & Return Policy

Last updated: July 9, 2025

Thank you for choosing MF Hobby. We want you to be fully satisfied with your purchase. This Refund & Return Policy explains your rights and our responsibilities regarding returns, cancellations, and refunds when shopping at mfhobby.com (the “Site”).

By placing an order on the Site, you agree to this policy.

1. Return Eligibility

You may request a return within 7 calendar days from the date of receiving your item.

To qualify for a return:

  • The item must be unused and in the same condition as when received

  • It must be in its original packaging

  • A valid receipt or proof of purchase must be provided

  • You must contact us before sending any items back

We reserve the right to refuse returns that do not meet these conditions.

2. Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If your return is approved:

  • A refund will be issued in the form of store credit only

  • Shipping costs and payment service provider fees are non-refundable

Refunds are typically processed within a few working days after approval.

3. Cancellations Before Shipping

If you request a refund before your order is shipped, we will issue a refund minus the payment service provider’s transaction fee.

Refunds in this case will be credited to your customer account within 7 working days.

4. Return Shipping

You are responsible for covering the shipping cost when returning items to us.

Please note that:

  • Shipping charges are non-refundable

  • We are not responsible for lost or damaged returns in transit

5. Contact Us

If you have any questions about returns, cancellations, or refunds, please contact us:

📧 Email: mfhobbytrading@gmail.com
📞 Phone: +6019 - 353 2547
🌐 Website: www.mfhobby.com